How Can Google Instant Influence SEO and PPC

Something is always sure to come from Google. Google has come up with Google Instant last week.


What ever Google does it really affect the online marketers much. Every time one has to tweak the website to cope with the changes made at Google end.

According to Matt Cutts, the key insight behind Google Instant is to help the visitor to formulate search queries more quickly. Google typically returns search results in milliseconds, but it takes several seconds for us to type a query. In other words, the limiting factor on a typical search is the one who searches. With predictive search and instant results, you can often get the answer you want much faster.




So, how will this Google Instant influences on how we do SEO and PPC?

1. Keywords Stats: Over a period of time, people will get used to use it and will try to toggle around with the different key phrases suggested by Google Instant. Hence, one needs to concentrate on such keywords which are being suggested by Google Instant. Now, another question here is how will we know the number of times a key phrase has been searched in Google now? Because, by just using the ‘arrow key’ one can view the results (without actually hitting the ‘enter’ key). The challenge here is how Google will be able to give the marketers these numbers now (Also read point #5 below to actually know how to track the referral keywords which are not typed completely). In the below image you can see the search is made for just ‘is seo’ and by just using the ‘arrow key’ or the mouse cursor different results were displayed. This definitely reduces the time required to search a query.

2. Which Keywords to Concentrate: Now, look at the same example displayed above. I wanted to search for ‘is seo important’ and the suggestions give to me by Google were ‘is seo dead’, ‘is seo worth it’ and ‘is seo important’. Now, for which all phrases I should optimize my site for, when these phrases suggested by Google are antonyms. On the other hand, the user is deviated from the topic he is keen to find info for.

3. Distraction: I was trying to find ways to control termites using Google Instant. And, when I started typing it, Google suggested me the result for the film ‘The Terminator’ and I clicked and started reading it. So, Google Instant is not providing me the results of what I am searching for. So SEO folks, you also need to read the users’ mind and what all keywords are being suggested by Google Instant.

4. Long-tail Searches: The major problem I see is with long-tail searches. Websites which used to get benefited with the long-tail keywords will have to bare the brunt. As the searches for these keywords will reduce. More so, advertisers who used to concentrate on log-tail for Adwords will also see the referrals coming down drastically.

5. Tracking Google Instant in Google Analytics: With Google Instant, there are effectively two user queries. First, there is the full search query which Google proposes based on a user’s keystrokes and the second, is the partial search query actually typed by the user. Some have proposed tracking the partial query typed by a user by trapping a ‘oq= parameter’ or ‘which appears in the Google result link a user clicks on. Unfortunately, this tip will not work, at least not as things are currently. The ‘oq= parameter’ does not appear in the referrer string passed on to the target website using Firefox. Since it isn’t passed on the referrer, it cannot be tracked by web analytics tools.

6. CTR for PPC: Using the ‘arrow keys’ one can preview the organic search results. But, the Adwords ads are also getting refreshed and giving different results. So, this may increase the number of impressions for the results and thus, effect the CTR and so the CPC.

I see this change in reducing the required time users are taking to find the searched results than they currently are. I do not necessarily see it helping users find better results. The instant results will definitely have an impact on how people get to their final search results.

But, in the long run, this can only mean people searching for more relevant information, that is selecting the right key phrase suggested by Google Instant and the websites are properly optimized for these keywords, could actually deliver a more “informed” group of visitors to the website. But, time can only prove this.

Do let me know your thoughts and experince on the influence on Google Instant.

Online Marketing Scenario in Banking Business

Majority of the bank marketing executives surveyed (include 49 retail banks and 93 credit unions) are not aware of how much their bank spends on online marketing. As per the Financial Brand’s author Jeffry Pilcher,

“Most financial institutions invest almost nothing in online marketing (or have no clue). This suggests one of two things. Either banks and credit unions don’t take online marketing seriously enough yet to invest in it, and/or they believe that online marketing doesn’t require a significant investment.”

Not only these. There are many more data points to look at.

• They allocate around 5% of their marketing budgets to online activities
• 22% do not track or measure their online activities, while only 8% do so all the time
• 32% were not sure if their organization invests any money in online marketing
• While most financial institutions embrace email marketing, a surprising 31% don’t.
• 45% of banks and credit unions do not have online marketing staff at all

The other data points from the survey are 57% of banks invest in search engine optimization (SEO), while only 36% of credit unions do the same - a difference of 21%. By an even greater margin, banks are much more likely to utilize search engine marketing (SEM): 57% vs. 23%. Banks are 20% more likely to have microsites, and are 36% more likely to run banner ads than their credit union peers. Credit unions are less likely to have a mobile phone app. They are, however, more likely to have a blog, an online newsletter and ads in their eStatements. So, online marketing guys you sure have more business here. Catch them soon and if you get it, do not forget to call me for a drink.

What can be the reason as to why these banks are not using online marketing activities as other businesses do?

They seem to think that their customers and prospect already know them and their website and they hardly need to use Google to reach their website. They should understand that if they are not on top in Google or any other search engines for their business related keywords, then their competitors will sure be there on the first page and will be losing business to them. Lead generation for banks is the main source of generating business. Be it generating deposits, insurance, loans or credit cards. People still search on internet for better rates and services. If your website is not on top then your competitors website will sure be.

Being on Twitter or social media really helps to reach the public in much better way. It is a perfect channel to provide better customer service. But, it may hit you back if not done in a proper way.

PPC, banner ads, lead generation, blogging… there are many more channels to promote the banking business. They surely need to understand the results this media can get.

I will be interested to know what the readers will feel and please do comment your thoughts. Online Marketing channels is sure to be the low-hanging fruit opportunities for banks to further engage with their customers and the prospects but it is not being done.

Ref: The Financial Brand’s 2010 Online Marketing Study